Thank you for reaching out to The Grocery Gofers! We are a personal shopping service serving the Upper West Side. Here Is How We Work: 1. Kindly send us a shopping list of all the items you need plus the store(s) of your choice; 2. We will connect you with your personal shopper. Your shopper will be in contact with you regarding any specifications or changes regarding your order. After a successful shopping experience, we deliver the order to your home within a few hours. Our shoppers are Torah observant Jews with an understanding of kosher food and supermarkets. We charge a flat fee of 50$ plus an 18% shopping service fee on your order, Ps, We are NOT a volunteer service! Our employees are getting paid 25$ an hour. This is why our fees seem so expensive. We look forward to helping you!